Privacy Policy
Last updated: April 2025
1. Introduction
Sail The Phoenix ("we," "our," or "us") operates the website sailthephoenix.com and provides luxury catamaran charter services in St. Maarten. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book our services.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, and payment information when you make a booking.
Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring URLs.
Cookies: We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic.
3. How We Use Your Information
We use the information we collect to:
Process and confirm your bookings and payments.
Communicate with you about your reservation, including confirmations, reminders, and updates.
Respond to your inquiries and provide customer support.
Improve our website and services based on usage patterns.
Send marketing communications if you have opted in to receive them.
4. Third-Party Services
We use the following third-party services that may collect information:
Google Analytics (GA4): Website analytics and performance tracking.
Google Tag Manager: Tag management for analytics and marketing pixels.
Meta (Facebook) Pixel: Advertising measurement and audience targeting.
Peek Pro: Online booking and reservation management. Peek Pro's privacy policy governs data collected through the booking widget.
5. Cookies
Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website and booking system.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment processors.
7. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your personal information.
Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:
Sail The Phoenix
Bobby's Marina, 22 Juancho Yrausquin Blvd, Philipsburg, St. Maarten
Email: info@sailthephoenix.com
Phone: +1-721-554 9955